Frequently Asked Questions

The cost depends on the volume of goods, the distance, and the services required. A 1BHK local move typically costs ₹4,000–₹8,000, while a 3BHK inter-city move ranges from ₹20,000–₹60,000. We offer free, detailed surveys and transparent quotes with no hidden charges.

Absolutely not. We believe in complete pricing transparency. Our quote covers packing materials, labour, transportation, and basic insurance. Any additional services (like special crating for antiques or enhanced insurance) are always discussed and agreed upon in advance.

Yes! We operate 365 days a year, including public holidays. Weekend and holiday moves may attract a small surcharge, which will always be communicated upfront. Many corporate clients prefer weekend moves to minimise business disruption.

We recommend booking at least 7–10 days in advance for residential moves and 3–4 weeks for large office or industrial relocations. However, we also accommodate urgent same-week bookings subject to availability. Contact us as early as possible for the best dates and rates.

Yes. All moves include complimentary transit insurance covering loss or damage during transportation. We also offer enhanced all-risk insurance for high-value items like electronics, antiques, artwork and jewellery. Ask your move coordinator for details.

We use a multi-layer packing approach: bubble wrap, foam padding, corrugated cardboard separators, and strong double-walled boxes. Electronics are packed in anti-static wrap. Particularly fragile items may be placed in custom wooden crates for maximum protection.

Yes! All our vehicles are equipped with GPS tracking. You will receive a tracking link via SMS and WhatsApp once your goods are loaded, allowing you to monitor your shipment's real-time location throughout the journey.

In the extremely unlikely event of damage, our team documents the issue immediately and initiates the insurance claim process on your behalf. We work to resolve all claims quickly, typically within 7–14 business days, with full replacement or cash settlement options available.

Bangalore to Delhi typically takes 4–6 days via our enclosed carrier service. Timing depends on the specific route, any transit stops, and traffic conditions. You'll receive a confirmed delivery window when you book and real-time GPS tracking throughout.

Yes, we specialize in luxury, sports, and vintage vehicle transport. We use single-vehicle enclosed carriers for premium vehicles, with additional lashing and soft-tie systems. Each car is inspected, photographed before and after transit, and fully insured at declared value.

For domestic moves within India, you'll need a health certificate from a registered veterinarian (issued within 10 days of travel), vaccination records (especially rabies), and a microchip certificate if applicable. Our pet coordinators will guide you through all paperwork requirements.

We use IATA-approved, ventilated transport crates in climate-controlled vehicles. For moves over 8 hours, we schedule regular rest stops for water, feeding and exercise. A dedicated pet caretaker accompanies all long-distance pet moves to monitor health and comfort throughout.

Our minimum storage period is 7 days. We offer weekly, monthly, and annual plans with significant discounts for longer commitments. Pricing is based on the volume of goods stored and the facility type (standard or climate-controlled).

Yes, you can access your stored goods during regular facility hours with prior notice (minimum 4 hours). We can also arrange delivery of specific items from storage to your location for a nominal fee.